![]() ![]() An enabled account will not have an arrow on the account.Read, learn, and play with fun activities, games, and songs on Starfall! Covers reading, math, music, and more - preschool to fifth grade. A disabled account will have a down arrow on the icon in Active Directory. Solution: You will need to go into AD and enable the accounts and set the password.Student accounts will not be able to login to computers or ClassLink if their accounts are still disabled. Any new students created in AD after that date are disabled with a blank password by default. Is the student's AD account active: When we bulk reset all of your student passwords at the beginning of the year, this is a onetime event.If that works and it lets you in, then its definitely a cache issue. Try a separate browser or incognito mode. Access Denied error: If you get and "Access Denied" error it is likely related to a caching issue or stored passwords/cookies. ![]() Scroll down to the Security section and then check the box: Empty Temporary Internet Files folder when browser is closed Internet Explorer ( works for systems the student might need to access using IE specifically, but don’t use this browser for Focus – it’s not compatible with Focus )Ĭlick Tools> Internet Options> Advanced tab In the Settings for Clearing History window, click the check mark box next to Cache. The Settings for Clearing History window will open Select the check box for Clear history when Firefox closesĬlick the Settings. In the History section, set Firefox will: to Use custom settings for history Under first section labeled Cookies, select Keep local data only until you quit your browserĪt the top of the Firefox window, click the Firefox button and then select Options Open the Chrome Toolbar (3 lines to the right of the URL window) and then select SettingsĬlick the Content Settings button located under the Privacy section If parents are concerned about the seperate accounts they can be set up under a family account which provides not only seperate profiles, but provides parental controls with Family Groups.īrowser Control Settings - How to Set Browser to Clear Cache When Closing This makes everything much easier for EVERYTHING with account conflicts as they are treaded as separate profiles in their entirety almost as if they were seperate machines. ![]() Option 4 – Have the home computer with separate login profiles for each child so they are always logging in as themselves separately.Option 3 – Use browser settings to control login data by clearing cache when closing.Option 2– Have student/child use one browser (Firefox) and teacher use another (Chrome).Side Note: The only issue if this method is used is when logging into ClassLink, tiles that store a username and password for the student require a special ClassLink extension to send the username and password so it will not work correctly when in private or incognito mod until those extension are allowed to run in incognito mode TechTip - see this article for how to turn on extensions when in incognito mode. Once the browser is closed, it dumps all the cookie data automatically so nothing is ever able to auto login. ![]() Option 1 – Simply open the browsers in private or incognito mode when logging in to systems that have multiple people trying to access same interface.At home w/ shared computer (multiple children, or parent is also employee w/ classlink or focus access).There are multiple ways to resolve this issue depending on where the problem is primarily occurring: Multiple students using ClassLink/Focus and can't get one of them logged out - When siblings or a teacher w/ children home share machines that others use also, they can cause the login on the local machine to get confused due to the cookies holding onto the logins of the previous person logged in to the system.The Helpdesk will ask you if you have checked these items first as these are things that MUST be handled by the school staff and are outside of the Helpdesks ability to assist with: Most issues are required to be resolved locally as they are due to issues controlled by the school itself. When checking a students inability to properly access ClassLink or Tiles within ClassLink, please verify the following items have been checked prior to reporting a Helpdesk ticket/email asking to resolve the login issue. Exceptional Student Education (ESE) - Instructional Services.Tallahassee Area Coalition Center of Excellence.School Improvement, Accountability, and Testing.Professional Learning and Curriculum Services.Juvenile Justice Education Program and Transition Services.FDLRS (Florida Diagnostic & Learning Resource Services).Family Educational Rights and Privacy Act (FERPA).Communications: Media & Press Inquiries.Code Enforcement & Compliance Department.Success Academy at Ghazvini Learning Center.Second Chance at Ghazvini Learning Center. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |